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Service for IT Equipment Maintenance at a Certain Tourism Network Technology Co., Ltd.
Service Highlights:
The user's equipment is mainly distributed in regions such as Shanghai, Nantong, Chengdu, Guangzhou, with over 5000+ devices for maintenance. This includes servers from top domestic and international brands.
Supported Equipment Models:
Devices such as 2288H V5, R640, R740, SA5112 M5, DL380G10, and more.
Key Services by Seven Small Services:
Establishing a localized service delivery team, addressing and resolving user needs within 7x24x4 hours, ensuring customer satisfaction in service delivery.
Maintenance Project for Comprehensive Monitoring System and Automatic Ticket Sales and Checking System Servers in a Rail Transit System
Service Features:
Provides operational services for servers, disk arrays, tape libraries, storage switches, intrusion detection, and firewalls.
Supported Equipment Models:
Models such as FS1-2, T4-2, T5-2, S7506, etc.
Key Services by Seven Small Services:
Executes 7x24-hour spare parts replacement services with spare parts arriving on-site within 48 hours. The project site has its own warehouse, achieving 100% spare parts coverage to ensure all spare parts meet user requirements.
IT Equipment Maintenance Service for a Construction Machinery Group Co., Ltd.
Service Highlights:
The main maintenance equipment includes servers, minicomputers, storage, and network equipment. The total number of devices exceeds 2000, providing 7x24-hour operational and maintenance services.
Service Models:
Equipment models such as X3550, P550, P570, P770, V7000, TS3200, B24, CX4-240, etc.
Primary Services by Seven Small Services:
Establishment of a professional project management team,
utilizing proprietary monitoring software and ERP management platform for tracking. This approach saves substantial human resources, meets user SLA requirements, and receives high user recognition.
IT Equipment Maintenance Service for an Energy Group Co., Ltd.
Service Highlights:
The main maintenance equipment includes servers, minicomputers, storage devices, switches, UPS and batteries, precision air conditioners, fan equipment, and fire protection maintenance services.
Supported Equipment Models:
Equipment models such as R630, R930, TS4300, CE6881, S6730, etc.
Key Services by Seven Small Services:
Establishment of a professional project management team, with all engineers certified for on-site duty. This ensures service professionalism and safety while meeting user SLA requirements, earning high praise from users.
Virtualization Service for a Brewery Limited Company
Service Highlights:
Primarily focuses on implementing virtualization in regions such as Qiannan Buyi and Miao Autonomous Prefecture in Guizhou Province, and Ningbo City in Zhejiang Province, China.
IT equipment maintenance service in Hong Kong for a financial industry
Service features:
The main maintenance equipment includes servers and storage devices of top international brands, providing 7x24 hardware + manual maintenance services outside China (Hong Kong, Macao, Taiwan and the world). Service models:
such as X3650M5, X3850 X6 and other equipment models. Key Services by Seven Small Services:
SevenSmallServices provides localized delivery in Hong Kong for this project. The spare parts warehouse and engineers are all in Hong Kong to ensure the timeliness of project delivery, business continuity, project stability and legal compliance.
IT Equipment Maintenance Service for an International Home Decoration Company in Hong Kong
Service Features:
Mainly maintaining equipment, including servers and storage devices from top international brands, providing 7x24 hardware + manual maintenance services.
Supported Equipment Models:
Such as DL380G8, DL380G9, DL380G10, R730XD, SC4020, etc.
Key Services by Seven Small Services:
For this project, SevenSmallServices provides localized delivery in Hong Kong, with local spare parts warehouse and engineers to ensure timely project delivery, business continuity, project stability, and legal compliance.
IT equipment maintenance services for a telecommunications company in Hong Kong
Service Features:
Focused on maintenance of servers and storage devices from top Chinese brands, providing 7×24 hardware support and manual technical assurance.
Supported Models:
Includes mainstream equipment such as RH2288H, 688V3, ensuring stable operation.
Localized Delivery in Hong Kong:
This project is located in Tseung Kwan O, Hong Kong, with local professional delivery services provided by SevenSmallServices.
Spare Parts Support:
47 critical spare parts (including hard drives, memory, motherboards, etc.) are pre-stocked in a local warehouse in Hong Kong to ensure quick response and equipment replacement.
Professional Team: Local engineers in Hong Kong provide efficient operation and maintenance support, ensuring timely delivery, business continuity, system stability, and compliance with local laws and regulations.
IT equipment maintenance service for an international textile company in Xining Province, Vietnam
Service Features:
The main maintenance equipment includes servers from top international brands, providing 7x24 hardware + manual maintenance services.
Supported Equipment Models:
Such as X3850 X5, X3850 M4, SR590 and other equipment models.
Key Services by Seven Small Services:
SevenSmallServices provides localized delivery services in Vietnam, with spare parts warehouses and engineers located in Vietnam. When we receive a repair request, our delivery team will immediately communicate with the user in Vietnamese to confirm the fault information and equipment status. Since the user is located in the Fudong Industrial Zone, Guoyou District, Xining Province, Vietnam, it takes 2 hours to drive from Ho Chi Minh City, Vietnam. In order to ensure the timely delivery of the project, our engineers will immediately communicate with the user by phone after receiving the spare parts, agree on the time to visit, and drive to the site to solve the problem.
Global Maintenance Service Project for a Telecom Operator
Service Level: 7x24x365
Service Coverage: 33+ countries or regions worldwide, including Hong Kong, Macau, Singapore, Tokyo, Prague, Dublin, Fujairah, Johannesburg, Milan, Los Angeles, Washington, and more.
Service Duration: Since 2021
Service Features:
The service has a wide coverage and falls under a global service delivery project, involving various equipment brands and quantities. The types of equipment include UPS, servers, switches, security devices, and more. Our global maintenance service has accumulated over 1000+ maintained devices and successfully handled 200+ service events.
Supported Equipment Models:
Examples include RH2288, R730XD, CE5855, MX480, NE20E, and more.
Key Services by Seven Small Services:
1.Equipment Maintenance Service: We have established a dedicated project management team for this global service project. Utilizing our proprietary ERP management platform for event tracking, we rapidly respond to fault reports. By eliminating time zone and geographical constraints, we swiftly mobilize global engineering resources to address faults on-site, meeting the customer's Service Level Agreement (SLA) requirements.
2.Asset Inventory Service: Based on customer requirements, we deploy global engineering resources to various data centers for asset inventory tasks such as labeling and photographing. We assist customers in updating asset information for over 1000 IT devices in 33+ countries or regions globally. This helps customers promptly correct inaccurate asset information, earning high recognition for our services.
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